SWESTI MAHARDINI; SHAKILAH SARASWATI. Pengaruh Kualitas Jasa, E-CRM, dan Implementasi AI terhadap Kepuasan Pelanggan Sewa Mobil Transgo Jakarta Timur . Epsilon Journal of Management, [S. l.], v. 4, n. 2, p. 01–13, 2026. DOI: 10.62951/epsilon.v4i2.170. Disponível em: https://journal.unisan.ac.id/index.php/Epsilon/article/view/170. Acesso em: 7 oct. 2026.